There is no free trial on Desktop. On Android there sometimes is — it depends on your country and your Google account, and the Android app shows you what's actually on offer. This article explains both, and what to do if you just want to test the service before committing real money.
Desktop
No trial period. The service is paid from the first minute.
The cheapest way to try it is the smallest hour package — 3 hours for $4 — bought through the desktop app's top-up screen. That gives you enough time to:
- Run the connection and check streaming quality on your network
- Try a couple of games from the catalog
- Decide whether the input lag is acceptable for what you want to play
If the service doesn't work for you because of a technical problem on our side (broken streaming, server issues), you can request a refund — see "Refunds — when we issue them and how to request one". A refund is not available simply because you decided you didn't like it.
Android
A trial may be available, depending on:
- The country your Google account is registered in
- Whether Google Play is offering it for your region right now
- Your account's eligibility (some accounts that have used trials before don't see them again)
We deliberately don't quote a duration here. The offer changes between regions and over time. Open the Loudplay app on Android, go to the subscription screen, and see what Google Billing actually shows you — that's the source of truth.
Trials, when offered, are typically a few days long with a limited number of hours. If you accept and don't cancel before the trial ends, the subscription auto-converts into a paid one. Cancel before the trial period ends through Google Play if you don't want to continue (see "Cancelling an Android subscription").
"Can support give me a free trial code?"
No. We don't issue trial codes from support. Promo codes exist for specific campaigns and for compensation in some support cases — they are not a way to get free time on demand.
Recommended path for first-time users
- Install the desktop client and create an account.
- Buy the 3-hour package.
- Run a session, test on the games you actually care about, and check whether streaming holds up on your connection.
- If it works, top up further. If not, contact support about the specific issue you hit — many problems are fixable, and we'd rather understand what broke than have you walk away.